John E. Capua, MBA, MPH, MS

john.ephraim.capua@gmail.com
(847)-873-3303

Education

MS in User Experience Design (2022)

MBA in Healthcare Management (2020)

MPH in Epidemiology (2015)

BA in Anthropology (2013)

Certificates

Web Design & Development (2025)

Certified Associate in Project Management (2020)

Epic – Cogito Certification (2019)

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Links to:

Publications
Presentations
UX Research Portfolio
Wireframe Sample
Product Prototype
In Media

Healthcare Quality Analytics & Project Management | Data Literacy & Visual Design

Project Leader IT at NewYork-Presbyterian Hospital

Public health-trained professional with a background in UX and 10+ years of experience in healthcare analytics and project management.

Skills

Data Analysis (SAS, SQL, SPSS)

Project Management

Quality Programs (CMS, US News, Vizient)

Microsoft Power Platform (Power Apps, Power BI)

UX Design / UX Research

Wireframing / Web Development

Work Experience

Project Leader IT (formerly Program Director of Research Science), NewYork-Presbyterian Hospital (09/2022 – present)

Senior Analyst (formerly IT Analyst III), NewYork-Presbyterian Hospital
(04/2020 – 09/2022)
Lead enterprise analytics and project initiatives delivering data solutions for quality improvement, benchmarking, and regulatory reporting.

Key accomplishments:

  • Developed Power BI Standards & Style Guide with template to improve dashboard consistency and usability across teams.
  • Helped launch the PRIME professionalism reporting program (2025) by establishing automated data submission workflows from NYP to Vanderbilt.
  • Delivered analytics to support NYP’s first 5-Star CMS Overall Hospital Rating (2023) and avoid $5.75M penalty under the Hospital Acquired Condition Reduction Program (FY 2024).
  • Promoted to Program Director of Research Science (2022) for leading high-impact analytics in external rankings and benchmarking.
  • Recognized as a SME for national quality programs (CMS, USNWR, Vizient, PHIS, Leapfrog) for delivering reports and analyses to stakeholders.
  • Automated complex data cleaning workflows to streamline PSI scorecard generation, NHSN-NDNQI data submissions, and PHIS monthly reporting.

Quality Management Specialist, NewYork-Presbyterian Hospital
(08/2017 – 04/2020)
Provided enterprise-wide analytic support on performance improvement, metric validation, and health outcomes projects.

Key accomplishments:

  • Spearheaded the automated submission of organ transplant data to the TransQIP database during its beta phase.
  • Analyzed nursing quality and patient experience indicators to support Magnet status achievement.
  • Generated patient safety scorecards to visualize progress of quality-of-care and clinical documentation improvement efforts that resulted in attaining 90th percentile in value-based care programs.

Research Project and Data Coordinator, Memorial Sloan Kettering Cancer Center
(01/2017 – 08/2017)
Developed and managed research project databases and administrative reports for faculty and principal investigators.

Key accomplishments:

  • Co-authored a peer-reviewed publication based on data collected and entered by training and supervising research assistants.
  • Built and maintained a REDCap data repository and survey collection tool that supported two grant-funded research projects.

Junior Epidemiologist, New York City Department of Health and Mental Hygiene
(10/2015 – 01/2017)
Conducted surveillance of administrative datasets and analyzed public health surveys on emerging community health issues.

Key accomplishments:

  • Published three epidemiological data briefs on alcohol and drug consumption patterns among New Yorkers that contributed to increased investment effort in substance use reduction campaigns.
  • Presented substance use-related research findings at four academic conferences.
  • Provided substance use data reports to the Mayor’s Office and community-based organizations.